- The movement of information that is relevant to business.
- From where it produce
- Must be speedy and fast
- There are two (2) types of information flow:
- Internal information flow (within the organisation)
- External information flow (without the organisation)
Internal Information Flow
- Information that are generated by functional areas
- shared with other functional
- Example : organisational chart
External Information Flow
- Information passes to agencies outside the organisation.
- Targeted to individual customers (example: bank statement or utility bills)
- To a group of customers (example: council's report)
- To all customers (example: public company and annual report)
An information flow diagram shows the steps involved in data flow, it includes:
- where data is originally produced
- where it is turned into information
- where decisions are made on that data
- blue line is the internal
- red line is external
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