LO1: Information Flow

Information Flow

• The movement of information that is relevant to business.
• From where it produce
• Must be speedy and fast
• There are two (2) types of information flow:

1. Internal information flow (within the organisation)
2. External information flow (without the organisation)

Internal Information Flow

• Information that are generated by functional areas 
• shared with other functional
• Example : organisational chart

External Information Flow

• Information passes to agencies outside the organisation.
• Targeted to individual customers (example: bank statement or utility bills)
• To a group of customers (example: council's report)
• To all customers (example: public company and annual report)

An information flow diagram shows the steps involved in data flow, it includes:

• where data is originally produced
• where it is turned into information
• where decisions are made on that data
• blue line is the internal
• red line is external

LO1: Business Functional Area

Choose Two (2) business functional area:

• Explain the roles and responsibilities
• Provide example of their roles. You may use diagrams or images to support your answers. 

Sales Department:

The roles and responsibilities:

1. Selecting targets - knows what is the target market or targeted customer.
2. Defining Priorities - help your sales to increase by defining the priorities.
3. Defining Time Guidelines - set guidelines for seller to spend their time.
4. Monitoring compliance - responsible for providing the data that allows you and other leaders in the organization to monitor what is happening in the marketplace regarding customers, competitors and surrounding regulations and technology shifts.
5. Knowing when and when not to expedite - its your job to know when and what that needs to be expedited. 

Example: The sales report 

Administration Department:

The roles and responsibilities:

1. Coordinate office activities and operations to secure efficiency and compliance to company policies.
2. Supervise administrative staff and divide responsibilities to ensure perfomance
3. Manage phone calls and correspondence (email, letters)
4. Create and update records and databases with personnel, financial and other data.
5. Track stocks of office supplies and place orders when necessary.
6. Submit timely reports and prepare presentations or proposal as assigned.
7. Assist colleagues whenever necessary.

Example: The administration department having a meeting

Reference:

Salesandmarketing.com. (2017). 7 responsibilities sales managers must own | salesandmarketing.com. [online] Available at: https://salesandmarketing.com/content/7-responsibilities-sales-managers-must-own [Accessed 21 Jun. 2017].

Word MS Templates. (2015). 7 Sales Report Templates - Excel PDF Formats. [online] Available at: http://www.wordmstemplates.com/sales-report-sample.html [Accessed 21 Jun. 2017].

Recruiting and Hiring Resources for Employers. (2015). Office Administrator job description template | Workable. [online] Available at: https://resources.workable.com/office-administrator-job-description [Accessed 21 Jun. 2017].

LO1: Good Information

Explain each characteristic of good information. Give one (1) example for each characteristic.

There are eleven (11) characteristics:

1. Valid - Information that is correct and can be used for the purpose that is needed.
2. Reliable - Information that is from valid and trusted source
3. Timely - Information that is from the correct time period
4. Fit for purpose - Information that is relevant to what you need it for
5. Accessible - Information that is stored in a way that can be access anytime and anywhere
6. Cost-effective - Information that is worth investing time and money to help make business        decision. 
7. Sufficiently accurate - Information that is accurate and help business make correct decision
8. Relevant - Information that is directly related to business need
9. Right level of detail - Information that are correct level of detail and have correct information
10. From a source in which the user has confidence - Information that is reliable and can be trusted
11. Understanding by the user - Information that is used for a business purpose needs to be understandable by the end user. 

LO1: Sources of Information System

Internal Information vs External Information

Internal information is information that is created by the operation of an organization, includes, purchase orders, sales as well as the transactions in inventory.

External information has variety of forms, from printed material to broadcast report to online dissemination.






Reference:

BusinessDictionary.com. (2017). What is internal data? definition and meaning. [online] Available at: http://www.businessdictionary.com/definition/internal-data.html [Accessed 14 Jun. 2017].

Inc.com. (2017). Business Information Sources. [online] Available at: https://www.inc.com/encyclopedia/business-information-sources.html [Accessed 14 Jun. 2017].

LO1 : Information System

Research:
1. Explain Information System

It is an integrated set of components for storing, collecting as well as processing data and provides information and knowledge.

2. Explain the types of information and give example:

• Qualitative - is a non numeric information based on the quality. Example: The types of coins in a jar.

• Quantitative - is the information that can be directly measured as well as can be seen as information that is fact. Example: I received 20 emails this morning. 

• Primary - is the information that we collect by ourselves. Example: Cartoons, postcards, postures. 

• Secondary - is the information that is collected from the secondary source. Example: books such as biographies.

Reference

Encyclopedia Britannica. (2017). information system. [online] Available at: https://www.britannica.com/topic/information-system [Accessed 13 Jun. 2017].

Content Writer. (2013). Types of information (qualitative, quantitative, primary and secondary) - Content Writer. [online] Available at: http://www.contentedwriter.com/types-of-information-qualitative-quantitative-primary-and-secondary/ [Accessed 13 Jun. 2017].

YourDictionary. (2017). Examples of Quantitative . [online] Available at: http://examples.yourdictionary.com/examples-of-quantitative.html [Accessed 13 Jun. 2017].

ThoughtCo. (2017). What Is Qualitative Data?. [online] Available at: https://www.thoughtco.com/definition-of-qualitative-data-3126330 [Accessed 13 Jun. 2017].

Web.calstatela.edu. (2017). What Are Primary Sources. [online] Available at: http://web.calstatela.edu/library/guides/pswhat.htm [Accessed 13 Jun. 2017].