4.1.1 Database
A database is a collection of information that is organized so that it can be easily accessed, managed and updated. Data is organized into rows, columns and tables and it is indexed to make it easier to find relevant information.
Example of database is SQL
4.1.2 Artificial Intelligence
Artificial intelligence (AI) is an area of computer science that emphasizes the creation of intelligent machines that work and react like humans. Some of the activities computers with artificial intelligence are designed for include:
- Speech recognition
- Learning
- Planning
- Problem Solving
4.1.3 Spreadsheets
Spreadsheet is a file made of rows and columns that help sort data, arrange data easily and calculate numerical data. This spreadsheet has the ability to calculate values using mathematical formulas and data in cells.
4.1.4 Internet
The internet is a telecommunications network that uses telephone lines, cables, satellites and wireless connections to connect computers and other devices to the World Wide Web. The internet can be used to send and receive email messages, share photographs and video clips with your friends and family and access information form millions of websites around the world.
4.2 Gather Information
4.2.1 Define the requirement
- Conduct a brainstorming session
- Interview users
- Send questionnaires
- Work in target environment
- Talk to support teams
- Conduct workshops
4.2.2 Establish sources of information
- Customers
- Users
- Administrators and maintenance staff
- Partners
- Domain experts
- Industry analysts
- Information about competitors
- Target population
- Sample frame
- Size budget
- Length of time available for fieldwork
- Level of data precision needed
- Research objectives
4.2.4 Select information
Information that is selected is research.
4.3 Analyse Information
4.3.1 Quality of information
Quality is defined as meeting the requirements of the customer. The quality assurance describes any systematic process for ensuring quality during the successive steps in developing a product or service.
4.3.1.1 Validity of information
Information that is valid, reliable, and correct. Validity refers to the credibility of the research.
4.3.1.2 Accuracy of information
Information that is accurate.
4.3.1.3 Currency of information
Information that is current, up to date and information that is the latest.
4.3.1.4 Relevance of information
Data which is applicable to the situation or problem at hand that can help solve a problem or contribute to a solution.
4.4 Management Information
4.4.1 Reports
A report is a concise summary distilled from a larger set of data intended for a specific audience.
4.4.1.1 Sales Report (Example)
4.4.1.2 Population Statistics (Example)
4.4.1.3 Marketing Analysis (Example)
References:
SearchSQLServer. (2017). What is database (DB)? - Definition from WhatIs.com. [online] Available at: http://searchsqlserver.techtarget.com/definition/database [Accessed 3 Aug. 2017].
Techopedia.com. (2017). What is Artificial Intelligence (AI)? - Definition from Techopedia. [online] Available at: https://www.techopedia.com/definition/190/artificial-intelligence-ai [Accessed 3 Aug. 2017].
Definitions, S. and Hope, C. (2017). What is a Spreadsheet?. [online] Computerhope.com. Available at: https://www.computerhope.com/jargon/s/spreadsheet.htm [Accessed 3 Aug. 2017].
Digitalunite.com. (2017). What Is The Internet? | Quick Definition. [online] Available at: https://www.digitalunite.com/guides/using-internet-0/connecting-internet/what-internet [Accessed 3 Aug. 2017].
TechRepublic. (2017). 10 techniques for gathering requirements. [online] Available at: http://www.techrepublic.com/blog/10-things/10-techniques-for-gathering-requirements/ [Accessed 3 Aug. 2017].
Definitions, R. and Hope, C. (2017). What is a Report?. [online] Computerhope.com. Available at: https://www.computerhope.com/jargon/r/report.htm [Accessed 3 Aug. 2017].
Previews.123rf.com. (2017). [online] Available at: https://previews.123rf.com/images/kenishirotie/kenishirotie1003/kenishirotie100300027/6636090-Annual-sales-report-Stock-Photo-sales-chart-graph.jpg [Accessed 3 Aug. 2017].
Buddhasasana.net. (2017). [online] Available at: http://www.buddhasasana.net/dharma-records/images/Miscellany/World-Population-Growth.png [Accessed 3 Aug. 2017].
Clarityqst.com. (2017). [online] Available at: https://www.clarityqst.com/wp-content/uploads/2013/08/Healthcare-SW-Marketing-by-Channel-1024x867.png [Accessed 3 Aug. 2017].
Factors_considered_before_collecting_data Available at: http://www.answers.com/Q/Factors_considered_before_collecting_data [Accessed 10 Aug. 2017].
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